Privacy Policy


1. Introduction

Your privacy is important to us. We are sensitive to the issue of confidentiality in online dealings and committed to transparency regarding our protection of individual privacy. This Privacy Policy describes how we collect information from users of our Website, those who use our products and services (the “Services”) but do not have accounts ("Visitors"), and those register and subscribe to our services ("Members"). It describes what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information.

2. Types of Information We Collect

a. We collect information from Visitors and Members who access various parts of our Website and use different Services in a variety of ways.
b. As a result, the type of information we collect depends on the ways Visitors and Members interact with us, our Website and/or our Service(s).
c. We may offer services or applications that permit browsing and do not require registration.
d. We may also offer Members the ability to access their accounts online, which may result in collection of different data.
e. Information that we may collect about you through interactions includes:
i. information that you give us (such as your name, address, email address, telephone number, date of birth, other contact information, surveys and other information input into the Website);
ii. automatic information (data resulting from your activity, such as transaction information, IP address, log in, email, passwords and browsing activity); mobile information (location services); and information from other sources.
iii. we may also gather additional information such as the type of device and browser you are using, the IP address of your device, information about your device’s operating system, and additional information associated with your device and browsing activity.
iv. we may also gather information collected through cookies, tags, tracers, tracking scripts, web beacons, and other technologies, as described further below.
f. When we do collect personally identifiable information, we will use it for the purposes indicated in this policy.
g. Our Website may provide links to other websites that may have their own information collection practices. To the extent that you provide personally identifiable information to websites that link to or from our Website, different rules may apply to the use and disclosure of your personally identifiable information. We do not control linking practices of third party sites and do not monitor or claim responsibility for any content or privacy practices of such websites. Once you have left our Website, you must read the privacy policy of the third-party provider to see how your personally identifiable information will be handled.
h. We may use the Website as an entry into other networked web pages and websites operated by our subsidiaries and affiliates, such as for credit card processing. Note that these individual Transaction Sites may adopt privacy terms particular to the purpose of such Transaction Site or the transaction(s) taking place on such Transaction Site. The privacy terms for such sites may differ through terms in separate agreements.
i. We reserve the right to monitor on-platform conversations between parties.

3. Use of Registration and Visitor Information

a. The personal information collected from users during the registration process is used to manage each user's account (such as for billing purposes) and may be shared with other users to coordinate Services. This information is not normally shared with unaffiliated third parties, unless specifically stated otherwise or in special circumstances.
b. We employ other companies and individuals to perform functions on our behalf. They have access to personal information gathered through the Services needed to perform their functions, but may not use it for other purposes.
c. We may promote the Website, Services or a new service to users.
d. While we make reasonable effort to prevent third party, non-affiliate access to personally identifiable information, you should keep in mind that data transmission over the Internet is not 100% secure and any information disclosed online can potentially be collected and used other than by the intended recipient. In view of the foregoing, we cannot warrant that your personally identifiable information will not be disclosed to or accessed by parties other than those authorized under this Privacy Policy.
e. It is our policy not to use or share personal information about Visitors or Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, we may disclose personal information about Users, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Terms and Conditions or other policies; to operate the Services properly; or to protect us and our Members. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

4. Voluntary Customer Surveys and Email Marketing

a. We may periodically conduct customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you.
b. Your personal information and responses will remain strictly confidential.
c. Participation in our customer surveys is voluntary.
d. We may send promotional emails to some or all of our Members on behalf of Lessons Australia or affiliated third-party providers. Users may opt out of these promotions at any time.

5. "Cookies" and How We Use Them

a. A "cookie" is a small data file that can be placed on your hard drive when you visit certain websites. We may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide.
b. If you are a Member, we will use a cookie to save your settings (which saves you time) and to provide customizable and personalized services.
c. These cookies do not enable third parties to access any of your customer information.
d. We may provide widgets/functionality on our sites that allow visitors to share information with other online platforms, such as social media platforms. Information from a third party may be embedded on our site, such as a map or information streaming from another site, including communications streaming from a third party social media platform. These widgets, tools, and informational items often function through the use of third party cookies utilized by the third-party site. You may wish to review information at these third party sites where you have an account, to determine how these third parties treat data that they obtain through the use of cookies.

6. Additional Technologies

a. We may also use additional technologies such as pixel tags, web beacons, tracers, tracking scripts, clear GIFs and other technologies, and may permit our third-party service providers to use these technologies.
b. We use these technologies for purposes such as measuring the effectiveness of our advertisements or other communications, determining viewing and response rates, and determining which offers to present to you on our own or on third party sites.


a. We may review, scan, analyse or modify on-platform messages sent between teacher and student users on the Lessons Australia platform for reasons including, but not limited to:
i. quality control,
ii. fraud prevention,
iii. security investigations,
iv. risk assessment,
v. regulatory compliance,
vi. product development,
vii. research,
viii. analytics,
ix. enforcing our Terms of Use
x. and customer support purposes.
b. We will not review, scan, or analyse on-platform messages sent between teacher and student users on the Lessons Australia platform to send third-party marketing messages to users and will not sell reviews or analyses of these communications.

8. Children’s Privacy

There are few instances where we will collect information from children, such as:
a. Requesting the contact information of a parent or guardian for the sole purpose of providing notification to the parent or guardian;
b. Collecting children’s contact information on a one-time basis, such as when they ask us a question using the “contact us” link on our Website. We will use this information on a one-time basis solely to directly respond to the child’s request.
c. Using cookies to collect non-personally-identifiable information on our Website for analytics and internal operations purposes.
d. We will not knowingly provide any direct link to websites that are unsuitable for children or teens.

9. Credit Card Information

a. Your credit card information is stored only in encrypted form and processed using a secured order server with Secure Socket Layer (SSL) technology through use of a third-party payment processor.
b. We restrict access to your personally identifiable information only to employees or agents who need to know that information in order to provide products or services to you.
c. While we make every effort to ensure the integrity and security of our network and systems, and those of our affiliates and agents, but we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

10. What is your Credit Card Fraud Policy?

In the unlikely event that you experience unauthorized use of your credit card, promptly report the fraudulent activity to your credit card company. Your liability may be limited for fraudulent charges. Please check with your credit card company to verify specific terms and conditions.

11. Responses to Email Inquiries

a. When Visitors or Members send email inquiries to us, we use the return email address to answer the email inquiry we receive.
b. We do not use the return email address for any other purpose and do not share the return email address with any third party.